The Business Services That Keep You Ticking

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About Us

After 15 years as an Executive Assistant to Directors in national companies, our founder, Erika Coetzee, stepped away from formal employment in 2012 to support business owners with their administration and operations.

In 2018, she launched The Office Cog—a business built on the values of integrity, efficiency, excellence, and genuine care for our clients. We offer high-quality administration and concierge support, helping entrepreneurs and professionals run leaner, smarter, and with less stress.

In 2024, we expanded our impact with the launch of The HeartWorks Factory, a creative expression of joy and encouragement in the workplace. Through our surprise Joy Drops, we partner with organizations to bring energy, fun, and meaningful connection to their teams.

Whether it’s streamlining behind-the-scenes systems or sparking joy in your workplace, we’re here to help you build something that works—and feels good too.

Smart systems. Meaningful moments. Support that propels your business -
with heart.

Benefits

IT’S A MONEY SAVER

As work is done independently and off-site, you will save on variable as well as fixed expenses for office space. i.e. rental, office maintenance costs, equipment, consumables, etc.

IT’S A SANITY SAVER

You will be able to really move forward as you are able to focus more on what you, and only you, can do.

IT’S A BURNOUT SAVER

By focusing on the tasks you enjoy, your productivity and efficiency will increase.

IT’S A STRESS SAVER

The pressure of wasting time on tasks you find frustrating, menial, stressful and overwhelming will be eliminated.

IT’S A DISCLOSURE SAVER

Confidentiality is guaranteed. We act on your behalf, protect your interests and company’s reputation, while making your business image more attractive to your clients and partners.

IT’S A TIME SAVER

Hours will be shaved off your workweek allowing you to have more leisure time to do what you love – spending time with loved ones, having more fun by doing the things you enjoy and to live a happier, more balanced life.

What Can The Office Cog Help You With?

  • Office administration

  • Calendar management

  • Travel arrangements

  • Policy and procedure development and updating

  • Concierge services

  • The HeartWorks Factory’s surprise Joy Drop in your or your clients’ office

  • And much more!

We’re All About People -
Here’s What They Say

Mala Naidoo
CCI GrowthCon

Erika is an exceptionally proficient and professional administrator.  Her structured approach and attention to detail takes away the stress of having to deal with admin tasks that so many of us either don’t have the time for or the drive to complete.  I highly recommend Erika – let her take care of your admin so that you can spend time on areas of your business that you thrive at.

Marian Currie
Continuous Improvement Consulting

I have known Erika for about two years, and it has been a joy to work with her.  I am a very organised and detailed person, so I was thrilled to connect with Erika who understands and mirrors my requirements in high standards.  She is able to make decisions easily and I have been happy to leave her to run with a task/project, knowing that I will get the results that I want.  Erika has great business and administrative knowledge and is not shy to suggest alternative ideas for tasks/solutions.  She is also a very encouraging and supportive colleague.

Aurelia Albert
CEO, Innovate Durban

Working with Erika and the Office Cog has been one of the best decisions I made. It came at a time where there was a huge gap in our organization. We needed an Administrator who works at an executive level but can also handle operational administration. We were slightly uncertain on whether or not a virtual administrator would work for us, however, I can now say with certainty that it works so well! Office Cog supports with all Board secretariat function, management of executive diaries and calendar, travel bookings, HR and staff administration as well as events. Erika is super efficient and such a pleasure to work with. She has a ‘can do’ attitude and nothing is too much for her. She is always so willing to help and makes everything look so easy and simple. The Office Cog comes highly recommended due to their efficiency, integrity and attitude to the job at hand.

Brian Adams
The Ethics Architect

I have known Erika for a number of years, and we have worked together on a number of voluntary committees and projects and she has also done a few office tasks for me.  She is a very organised and structured person and can be totally relied upon to meet her targets and objectives under all circumstances.  Erika is an innovator and a self-starter and can function unsupervised.  Apart from having all these competencies she is also a very kind, empathetic and unselfish person who always puts the needs of others ahead of her own.  I recommend her without hesitation!

Avril Kidd
EQ in Action

Erika was my PA for many years at EnviroServ Waste Management and then continued to provide me with administrative support as we each branched out into our own businesses.  Erika is honest, loyal, hardworking and trustworthy and provides her clients with valuable support which enables you to focus on your core business.

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Contact Us

CALL

+27 83 783 0530

EMAIL

hello@theofficecog.co.za

LOCATION

Virtual Offices, Durban, South Africa.

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